Privacy Policy & Security Info

Who we are

We are California Patio Inc., a private company headquartered in California with retail locations throughout Southern California and Nevada. Our website address is: http://californiapatio.com.

What personal data we collect and why we collect it

We collect information from you when you register on our site, place an order, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, shipping address, phone number and payment methods such as credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

  • To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.

  • To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

  • To administer a contest, promotion, survey or other site feature

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Surveys & Contests

From time-to-time our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Contact forms

We use contact form on this site for you to communicate with our showrooms directly or with our corporate Customer Service Representatives. You provide us with personal data by using the contact forms on our website. By completing the contact forms on our website we ask your name, telephone number and email address. We collect these data to get in contact with you.

California Patio Inc. staff processes personal data only on legal grounds. We process your personal data with your consent. Only with your consent are we allowed to process the personal data you provided to us on the contact forms. Without these personal data we cannot contact you. Retention period:
Your personal data will be retained for as long as required. We use the information provided to us via the contact forms to answer/expedite your questions/requests/quotes/purchases.

Cookies (Not the delicious treat…)

This site only use cookies as strictly necessary in the operation of the website to collect anonymous data via Google analytics on how visitors use our website (such as numbers, where from, time spent, pages viewed, visitor returns) – so that we can improve the site and allow you to share pages with others on social media.

By using this website, you are consenting to this use. If you do not consent, you must disable cookies in your browser, but this may stop the website from functioning properly on your device. Google has an add on to their browser to help you control which cookies you are happy with and which you’d like to disable.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

If are granted an account and you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Your rights under the GDPR

You have the right, under the General Data Protection Regulation, to have access to your data and to have it erased. Such requests are dealt with on a case-by-case basis, and certain data will need to be kept for legal, accounting and operational needs.

Legal Requirements

Where the law so requires it, we will share your data with the government or legal authority, by acting in good faith in alignment with what the law requires of me. This may include personal data, business data, and financial information.

Who we share your data with

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Children’s Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below. This policy was last reviewed on 16 November 2018

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

California Patio C/O Webmaster
32601 Calle Perfecto San Juan Capistrano, California 92675