We’ve got you covered!
We choose products designed for lasting performance, but occasionally even the best items may have issues or need attention. If you have a question or issue regarding a warranty or service, our team is here to help. Contact our Warranty Department by phone (M–F, 8 AM–3 PM PST) or email (available 24/7), and we’ll ensure you receive full support.
We’ve got you covered!
We carefully select products built for lasting performance. Still, even the best items may need attention from time to time. If you ever run into an issue or simply have a question, our team is ready to assist you. Don’t hesitate to get in touch, we’re here to help and committed to making sure you’re fully supported. Contact our Warranty Department either via phone (M-F 8AM to 3PM), Email or complete the form below. Please provide as much information as possible so we can accurately assist you with your inquiry.
Contact us by Phone
949-899-4347
Contact Us by Email
warranty@californiapatio.com
Start a Warranty Claim Now!
Complete the Warranty Request Form below to get your claim started.
Important Information to consider
- Providing complete details will help us process your service or warranty request more quickly.
- Required fields (marked with an asterisk) must be completed for us to review your warranty claim.
- Photos of the product damage are required for all warranty requests. After submitting your claim form, please email images to warranty@californiapatio.com including your name and phone number.
- A copy of your original sales receipt or invoice is required by the manufacturer to validate all claims.
- Please note that warranty claims not fully covered by the manufacturer’s written warranty may incur shipping and/or labor fees. Our Warranty Coordinator will communicate if that is the case ahead of time.
- Once your warranty request is submitted, please allow 7–10 business days for us to provide next steps based on the manufacturer’s response.
- All warranties are issued by the product manufacturer. While California Patio assists in facilitating your claim, we do not assume liability for the manufacturer’s warranty.
- Providing complete details will help us process your service or warranty request more quickly.
- Required fields (marked with an asterisk) must be completed for us to review your warranty claim.
- Photos of the product damage are required for all warranty requests. After submitting your claim form, please email images to warranty@californiapatio.com including your name and phone number.
- A copy of your original sales receipt or invoice is required by the manufacturer to validate all claims.
- Please note that warranty claims not fully covered by the manufacturer’s written warranty may incur shipping and/or labor fees. Our Warranty Coordinator will communicate if that is the case ahead of time.
- Once your warranty request is submitted, please allow 7–10 business days for us to provide next steps based on the manufacturer’s response.
- All warranties are issued by the product manufacturer. While California Patio assists in facilitating your claim, we do not assume liability for the manufacturer’s warranty.
