In order to offer the highest quality, the best value, best selections and that personal touch not found in big box stores, we work hard everyday to save you money and we strive to offer you lowest prices every time you shop for Outdoor Furniture & Accessories. Additionally, with over 40 years in the business we have the support from our vendors and are one of the only outdoor furniture retail businesses that stock as extensively as we do. To that end, our Pricing policy is quite simple…
We offer you an Everyday Low Price!*
NO GIMMICKS
JUST HONEST & EXCEPTIONAL VALUE!
*Some exceptions may apply, please see below for additional details or contact your nearest showroom
Price Matching Policy
If you find a lower price on an identical item at a local or online retail competitor, simply bring us the competitor’s current ad or show a printout, photo, smartphone display, app or qualified written quote and we’ll beat their price – it’s that simple. Our price match policy doesn’t apply to certain brands; installation labor; closeout, discontinued, clearance, refurbished, used or damaged items or previous purchases. Review our terms and conditions or give us a call for more details.
Some Restrictions & Conditions do apply:
- Must present proof of price such as a qualified quote, sales receipt or advertising
- Price Match must be on the same or like items with few restrictions. (ie: different color)
- Local Online competitor pricing (must include shipping & handling) Present the ordering page.
- Some collections may not be available at all locations
- Clearance items for price match must be the same within reason. (Store Manager Discretion)
- Not Honored: Misprinted competitor ads or incorrect MAP pricing
- Price Match Items will be limited to reasonable quantities.
When is your Next Sale?
Many have asked when our next sales event is. Over the years we have built a reputation for exceptional value, excellent customer service and some of the lowest pricing around. Our Everyday Low Price is reflected year-round and you can rest assured that whether it’s on the 4th of July Tent Sale or the Black Friday sales event, the pricing will be same, minus any clearance items which are always a great value!
Where is the Pricing on the Website?
To be consistent with our customers, there are several reason why you will not see pricing on all items on our website. In the world of online sales and instant gratification, there can be many different options available that affect price. As you shop around, you may start to notice the same or similar pricing listed for what appears to be the same exact items.
Manufacturer’s Online Polices: Most manufacturers dictate IF you are allowed to show pricing OR dictate what pricing is shown. Some furniture manufacturers build a lot of pride into their products and dictate that their product be sold in brick and mortar showrooms only by trained staff and pricing worked on between the retailer and the customer. This ensures a quality product from design to delivery. Those manufacturers that do allow pricing, enforce a “Minimum Advertised price” (MAP) to ensure competition between retailers is consistent and that the product speaks for itself – based on quality and good customer service which are cornerstones of our business.
Brick & Mortar Policies: Conversely to online pricing, manufacturers cannot dictate what price for the most part on products sold within the confines of Brick & Mortar Showrooms. Outdoor Furniture is uniquely personal to each person and it should be sat on, felt, moved, lifted and positioned by hand to ensure you are satisfied with your selection. Colors and fabrics are not as vibrant online as they are in the store and there are several hundred options to chose from. Our website catalog show SAMPLES of the newest, best selling or most popular products on the market – many of which are in stock. Showing our Brick & Mortar pricing on the website would deprive the customer of the experience of customizing their furniture as well as be misleading depending on the options available. California Patio showroom pricing is always at or below MAP (Minimum Advertised Price).
Alleviate Confusion: We would rather show you the price in person. As with Brick & Mortar pricing, many times online pricing does not reflect that actual price for the product due to the vast amount of options available. Some products are straight forward and can only be sold at one price. Other products such as umbrellas or furniture can be customized and depending on the options you choose, the price will differ. Fabrics for example come in many grades (Click to see our FAQ’s on Grades) and have a different price. For the most part prices shown on the internet for the same products we sell are usually a special order product with a set of standard options. We do carry some of those same stock options in our showrooms and warehouses but we prefer that you enjoy your experience of re-imagining your outdoor spaces with a no hassle sales process at the most competitive pricing around.
Everyday Low Price Disclaimer
As challenging as the times have been, we have continued to offer an everyday low price to our customers because of our ability to maintain a healthy inventory of the best products available at that time and because it’s the right thing. During this time some products have become harder to maintain inventories or have extreme lead times that are dictated by global supply chains and manufacturer operations which have all affected supply/demand. To that end we will continue to maintain an everyday low-price guarantee with some exceptions. We will always strive to earn your business and will work with you. Should you have any concerns, please contact our corporate offices in regard to our pricing policies.